Privacy Policy

Last updated: May 2026

Net Accounting Professional Corporation ("Net Accounting," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website and engage our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

By using our website at netaccounting.ca or contacting us, you consent to the practices described in this policy.

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1. Information We Collect

We may collect the following types of personal information:

• Contact information — your name, email address, phone number, and business name when you submit a contact form or book a consultation.
• Business information — revenue range, e-commerce platform, and other details you voluntarily provide to help us assess your needs.
• Communications — records of correspondence between you and Net Accounting.
• Usage data — pages visited, time spent on pages, and general geographic region, collected automatically via Google Analytics. This data is aggregated and does not identify you personally.

We do not collect sensitive financial account credentials, social insurance numbers, or payment card information through this website.

2. How We Use Your Information

We use your personal information to:

• Respond to your inquiries and schedule consultations.
• Provide accounting, bookkeeping, and advisory services you have engaged us for.
• Send you relevant content or service updates, where you have opted in.
• Improve our website and understand how visitors use it.
• Comply with our legal and professional obligations as a CPA Ontario registered firm.

We will not use your information for purposes that are incompatible with those stated above without obtaining your additional consent.

3. Email Communications & CASL

In compliance with Canada's Anti-Spam Legislation (CASL), we will only send you commercial electronic messages where we have your express or implied consent. Each marketing email includes an unsubscribe mechanism. You may withdraw consent at any time by clicking "unsubscribe" in any email or by contacting us directly at contact@netaccounting.ca.

Transactional and service-related communications — such as responses to your inquiries — are not subject to CASL opt-out requirements.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following circumstances:

• Service providers — third-party tools we use to operate our website and communications (such as our web hosting provider, form submission service, and email platform). These providers are contractually bound to protect your data.
• Professional obligations — as a CPA Ontario registered firm, we may be required to disclose information to regulatory bodies or as required by law.
• Business transfers — in the unlikely event of a merger or sale, personal information may be transferred as part of that transaction, subject to equivalent privacy protections.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and professional standards (CPA Ontario regulations require retention of client records for a minimum of seven years). When information is no longer needed, it is securely destroyed.

6. Cookies & Analytics

Our website uses Google Analytics to collect anonymous usage data. This service uses cookies — small text files stored in your browser — to track visits and interactions in aggregate. No personally identifiable information is transmitted to Google Analytics.

You may disable cookies in your browser settings at any time. Disabling cookies will not affect your ability to use this website.

7. Third-Party Links

Our website may contain links to third-party websites (such as QuickBooks, A2X, or Dext). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

8. Security

We take reasonable technical and organizational precautions to protect your personal information from unauthorized access, use, disclosure, or loss. However, no method of transmission over the internet is 100% secure. If you have concerns about the security of information you have shared with us, please contact us.

9. Your Rights

Under PIPEDA, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Withdraw consent to our use of your information (subject to legal and contractual restrictions).
• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our Privacy Officer at contact@netaccounting.ca.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website following an update constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact:

• Net Accounting Professional Corporation
• 600 – 95 Mural Street, Richmond Hill, ON L4B 3G2
• Email: contact@netaccounting.ca
• Phone: 289-570-1638